3. Try not to kill your software development system

In spite of the fact that management is responsible for the system, or for the lack of the system, I find in my experience that few people in industry know what constitutes a system. Many people think of machinery and data processing when I mention system. Few of them know that recruitment, training, supervision, and aids to production workers are part of the system. Who else could be responsible for these activities? (2000, p. 312-313)

W. Edwards Deming, Out of the Crisis